Sulspap Microfinance Bank Privacy Policy
Effective Date:10-11-2024
Sulspap Microfinance Bank ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, mobile applications, and online banking services (collectively, "Services").
1. Information We Collect
We collect different types of personal information to provide, improve, and personalize our Services:
- Personal Information: Name, address, email address, phone number, date of birth, and other identifiable details.
- Financial Information: Account numbers, transaction history, loan information, and other relevant banking data.
- Usage Information: Details about your interactions with our Services, such as login times, app usage data, and device information.
- Location Data: With your permission, we may collect your location data for security and service customization.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Account Management: To help you access and manage your account.
- Transaction Processing: To conduct transactions, loan applications, and other banking services.
- Customer Support: To provide assistance and respond to your inquiries.
- Security and Fraud Prevention: To safeguard your information and protect against unauthorized access.
- Service Improvement: To enhance the functionality of our Services and develop new features.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information under the following circumstances:
- With Service Providers: Third-party providers that assist us with data processing, transaction processing, and security measures.
- For Legal Reasons: If required by law, we may disclose information to comply with legal obligations or respond to requests from regulatory authorities.
- With Consent: We may share information with third parties when you have given explicit consent.
4. Data Security
We employ industry-standard security measures, such as encryption and secure access controls, to protect your personal information. While we work hard to secure your data, we cannot guarantee complete security due to the inherent risks of internet-based transactions.
5. Your Privacy Choices
You may choose to limit the personal information you provide, but this may affect your ability to fully access our Services. You may also update or delete your information by contacting us directly.
6. Cookies and Tracking Technologies
Our website and app may use cookies and similar tracking technologies to enhance user experience, track activity, and analyze usage patterns. You can control cookie preferences in your browser settings, though some features may not work if cookies are disabled.
7. Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices. We will notify you of significant updates through our Services or other means. Please review this policy regularly to stay informed about how we protect your information.
8. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Sulspap Microfinance Bank275, Egbeda-Idimu Road, Opposite Area M Police Station, Isheri-Idimu, Lagos State.
info@sulspapmfb.com
+234 806 407 6024
By using our Services, you agree to the terms of this Privacy Policy. Thank you for trusting Sulspap Microfinance Bank with your information.
